Assistant Store Manager — Lead, Coach & Grow Team

Sephora; Kansas City (MO); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health plan

401k with match

Paid time off

Leadership development

Employee discounts

Mental health resources

Job summary

Sephora in Kansas City, MO is seeking an Assistant Store Manager to drive store operations, lead a high-performing team, and elevate the client experience. This salaried exempt role collaborates with the Store Manager to deliver outstanding service, growth, and profitability in a fast-paced retail environment.

You will recruit and develop talent, coach for performance, and ensure Sephora’s standards while maintaining an inspiring store atmosphere.

Qualifications

• Experience as retail assistant manager in fast-paced, high-volume environments.
• Strong leadership and business acumen to develop talent.
• Excellent communication and interpersonal skills.
• Passion for coaching and development.
• Client-centric with growth mindset.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Skills

Assistant store management

Leadership

Communication

Coaching

Client focus

Job description

Sephora in Kansas City, MO is seeking an Assistant Store Manager to drive store operations, lead a high-performing team, and elevate the client experience. This salaried exempt role collaborates with the Store Manager to deliver outstanding service, growth, and profitability in a fast-paced retail environment.

You will recruit and develop talent, coach for performance, and ensure Sephora’s standards while maintaining an inspiring store atmosphere.