Assistant Store Manager: Lead, Coach & Delight Customers

Trader Joe's; Pennsylvania; Hybrid; USD 42,000 - 65,000; Full time

Job summary

Trader Joe's in Kentucky is seeking a Mate (Assistant Store Manager) to lead Crew members and deliver WOW experiences for shoppers. You will model strong leadership, coach teams, and ensure store goals are met through collaboration and caring for customers.

The role emphasizes developing individuals and teams, managing daily store operations such as cashiering, stocking, and creating a welcoming environment. Minimum 3+ years in retail or hospitality with 2+ years in supervision are required.

Qualifications

• 3+ years of recent retail, restaurant, or hospitality experience.
• 2+ years of management or supervisory experience.
• High school diploma or equivalent.
• History of developing individuals and teams through empowerment and integrity.

Responsibilities

• Operate the cash register in a fun and efficient manner.
• Bag groceries with care.
• Stock shelves and receive loads.
• Make the store a welcome place for customers and Crew.

Skills

Retail leadership

Supervisory experience

Customer service

People development

Education

High school diploma

Job description

Enjoy what you do every day!

Join the Crew at Trader Joe's. We're looking for leaders who enjoy helping customers and who can lead teams that create WOW experience for our shoppers. If you:

• Thrive in a collaborative environment
• Want to hone your leadership skills
• Learn how a successful brand delivers
• Be part of an amazing growth company
• And have fun at work

We just might be the place for you!

What do we do?

With over 570 stores nationwide (and growing), we are looking for talented leaders to join our Crew.

Our Mates (Assistant Store Managers) lead and develop Crew Members through role-modeling, direction, and support.

As leaders, Mates:

• Work in teams and get to know the Crew.
• Improve the quality of store life.
• Coach others to be their best.
• Model behavior that supports our values.

Other daily responsibilities include:

• Operating the cash register in a fun and efficient manner.
• Bagging groceries with care.
• Stocking shelves and receiving loads.
• Making the store a welcome place for customers and Crew.

Is it you?

To begin your journey and join our Crew as a Mate, we'd want you to have:

• 3+ years of recent retail, restaurant, or hospitality experience
• 2+ years of recent experience at the management or supervisory level
• A high school degree or equivalent
• A history of developing individuals and teams through empowerment and integrity

We can't wait to meet you!

Come visit us in person at our Job Fair!

Trader Joe's is an equal opportunity employer and is committed to hiring a diverse Crew.