Assistant Store Manager - Lead a Dynamic Coffee Team

Scooter's Coffee, LLC; Fort Madison (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free drink per shift

Free Scooters Coffee t-shirt

Discounts off-duty

Cash tips

Upward mobility

Flexible scheduling

No late nights

Job summary

Scooter's Coffee, LLC in Fort Madison, IA is seeking an Assistant Store Manager to support the General Manager with staffing, sales, and operations.

You will build and lead a friendly, service-oriented team, drive sales, maintain store standards, and contribute to profit while exemplifying Scooter’s Coffee core values.

This role offers growth opportunities in a fast-paced, customer-focused environment with a culture of teamwork and integrity.

Qualifications

• Ability to effectively teach and lead others.
• Excellent communication and interpersonal skills.
• Passion for working with people.
• Energetic, fast-paced, flexible work style.
• Ability to work cooperatively in a team environment.
• Strong problem-solving, multi-tasking, and administrative.
• Ability to anticipate and respond to customer needs.
• 2+ years of supervisory experience in a restaurant or retail environment.

Responsibilities

• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and, when necessary, Human Resources to make termination decisions
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
• Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
• Maintain daily, weekly, and quarterly financial reports
• Maintain final accountability for store operations

Skills

Leadership

Staff development

Customer service

Communication

Team collaboration

Problem solving

Multi-tasking

Supervisory experience

Job description

Scooter's Coffee, LLC in Fort Madison, IA is seeking an Assistant Store Manager to support the General Manager with staffing, sales, and operations.

You will build and lead a friendly, service-oriented team, drive sales, maintain store standards, and contribute to profit while exemplifying Scooter’s Coffee core values.

This role offers growth opportunities in a fast-paced, customer-focused environment with a culture of teamwork and integrity.