Assistant Store Manager - Jo Malone London - City Center - Washington, DC

Estée Lauder Companies; Washington (District of Columbia); Presencial; USD 52.000 - 68.000; Tempo integral

Resumo da vaga

The Estée Lauder Companies Inc. seeks an Assistant Store Manager to lead and develop a team of Sales Associates, driving sales, customer service, and store operations in a prestige beauty environment.

Ideal candidates bring proven supervisory skills, coaching ability, and experience with inventory, cash handling, and POS software to help achieve performance targets while delivering exceptional guest experiences.

Qualificações

• Proven retail leadership experience in a fast-paced environment.
• Strong customer service orientation with ability to coach teams.
• Past supervisory experience with coaching/mentoring to hit sales targets.
• Experience with inventory management and cash reconciliation.
• Ability to work retail hours including nights, weekends, events.
• Familiarity with retail POS software and basic MS Office.

Responsabilidades

• Lead, coach and develop Sales Associates to meet sales and service targets.
• Support Store Manager in daily operations and staff scheduling.
• Ensure inventory accuracy and smooth cash handling processes.
• Provide inspirational, authentic and personalized customer service.

Conhecimentos

Retail leadership

Customer service

Coaching/mentoring

Inventory management

Cash reconciliation

Retail POS software

Microsoft Office

Ferramentas

Retail POS software

Descrição da vaga

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview