Assistant Store Manager - Jo Malone London - City Center - Washington, DC

The Estee Lauder Companies Inc.; Washington (District of Columbia); Presencial; USD 45.000 - 65.000; Tempo integral

Resumo da vaga

The Estée Lauder Companies Inc. is seeking an Assistant Store Manager to support the Store Manager in leading a team of Sales Associates and to drive sales and customer service excellence. This role emphasizes coaching, training and operational excellence in a prestige beauty retail setting.

Ideal candidates have proven supervisory experience, strong customer service skills, and ability to manage store operations, including inventory and POS processes, within a fast-paced environment.

Qualificações

• Proven retail experience preferably within cosmetics.
• Inspirational, authentic and personalized customer service.
• Proven supervisory experience with coaching/mentoring others to achieve targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Proof of right to live and work in the country if invited to interview.

Responsabilidades

• Support Store Manager to lead, coach and develop the sales team to meet targets.
• Deliver exceptional customer service and brand experience.
• Oversee store operations and cash handling processes.
• Assist with inventory management and POS transactions.
• Contribute to a fast-paced, high-performing retail environment.

Conhecimentos

Cosmetics retail

Inspiring customer service

Supervisory experience

Inventory management

Cash reconciliation

Flexible hours

POS software

Microsoft Office

Right to work in country

Descrição da vaga

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview