Assistant Store Manager in Training

The Salvation Army North & Central Illinois Division; Rockford (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Hearing coverage

Life insurance (basic)

AD&D insurance

Long-term disability

Voluntary life insurance

Paid vacation

Sick time

Paid holidays

Flexible spending accounts

403(b) plan

Pension plan

Job summary

The Salvation Army North & Central Illinois Division in Rockford, IL is seeking an Assistant Store Manager to support the Store Manager in daily operations. The role includes supervising staff, handling sales, maintaining the store, and ensuring safety and compliance with policies.

This full-time position offers a comprehensive benefits package and opportunities to contribute to community programs while developing leadership and retail skills.

Qualifications

• Experience supervising staff in retail or service environment.
• Ability to manage store operations and customer relations.
• Familiarity with safety, security, and OSHA policies.

Responsibilities

• Supervise staff and support training as assigned.
• Assist with production, sales, and store maintenance.
• Ensure safety, security, and budget adherence.
• Develop customer relationships and store image.
• Support banking and record-keeping procedures.

Skills

Staff supervision

Customer service

Operations

Budgeting

Loss prevention

Training & coaching

Banking procedures

Job description

Assistant Store Manager

Location

Rockford, Loves park, IL

Pay

$17.50-21 per hour

Job Type

Full-time

Schedule

40 hours per week, including evenings, weekends, and holidays as scheduled

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About The Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
  
• Communicate with Store Manager regarding all aspects of store operations


• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures


• Ongoing coaching and support from store leadership


• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community


• On-the-job training


• Team-oriented environment


• Employee Discount, Employee Assistance Program, and more!