Assistant Store Manager in Training

Kroc Center; Rockford (IL); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability coverage

Paid time off

Flexible spending accounts

403(b) retirement plan

Pension plan

Job summary

The Salvation Army in Rockford, IL seeks an Assistant Store Manager to support daily operations, supervise staff, and help drive sales while ensuring customer service excellence.

This full-time role offers paid training, comprehensive benefits, and the opportunity to contribute to community programs through mission-driven work.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years retail experience, thrift experience a plus.
• Valid Driver's License and ability to pass background check.
• Basic computer proficiency including POS systems.

Responsibilities

• Assist store manager with day-to-day operations.
• Supervise staff, manage customer development and training.
• Help meet production and sales goals while maintaining safety.
• Monitor income/expenses and prevent shrinkage according to policies.
• Communicate with leadership and complete administrative duties.

Skills

Retail experience

Customer service

Basic computer proficiency

Driver's license

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Location:Rockford, Loves park, IL
Pay:$17.50-21 per hour
Job Type:Full-time
Schedule:40 hours per week, including evenings, weekends, and holidays as scheduled

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About the Role

Join our team in "Doing theMost Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Leadership & Operations

• Support staff training and supervision asassigned
• Implement strategies to meet production and salesgoals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Additional Information

Qualifications-

Required

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity
• Ability to lift/move up to 50 pounds regularly
• Occasional lifting up to 100 pounds
• Capability to climb, balance, stoop, kneel, or crouch as needed
• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training
• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.