Assistant Store Manager II: Lead Operations & Guest Service

Family Dollar; Southaven (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Southaven, MS is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will help organize merchandise flows from delivery to floor, perform opening/closing duties, and implement corporate directives while maintaining a positive environment for customers and colleagues.

The role requires strong communication, customer service, and leadership abilities.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas
• Perform opening and closing procedures as needed
• Process corporate directives and store communications
• Maintain promotional fixtures and displays; assist in ordering merchandise and processing damaged goods
• Record keeping (payroll, scheduling, cash deposits/receipts) and loss prevention
• Maintain clean, well-stocked sales floor and organized stockroom to company standards
• Protect company assets, including store cash; follow policies and safety guidelines
• Help Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, respectful environment for customers and staff
• Maintain store cleanliness including bathrooms, floors, trash, and neat presentation
• Other duties as assigned

Skills

Store management

Customer service

Communication

Team development

Physical effort

Reading directives

Education

High school diploma or equivalent

Job description

Family Dollar in Southaven, MS is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will help organize merchandise flows from delivery to floor, perform opening/closing duties, and implement corporate directives while maintaining a positive environment for customers and colleagues.

The role requires strong communication, customer service, and leadership abilities.