Assistant Store Manager II - Elevate Ops & Customer Service

SonicJobs Inc.; Hammond (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Hammond, IN is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, merchandising, opening/closing, and supervision of store associates to ensure a positive customer experience.

The role emphasizes leadership, inventory accuracy, loss prevention, and adherence to company policies while maintaining a clean, safe environment for customers and staff.

Qualifications

• High school diploma or equivalent is preferred and readable operational directives.
• Store management experience in retail, grocery, or drug store is preferred.
• Must be able to lift up to 55 lbs and perform physical tasks daily.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with daily store operations and activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged goods, payroll, scheduling, and cash handling.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety guidelines and company policies; supervise and develop store associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain store cleanliness, restrooms, floors, trash, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Hammond, IN is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, merchandising, opening/closing, and supervision of store associates to ensure a positive customer experience.

The role emphasizes leadership, inventory accuracy, loss prevention, and adherence to company policies while maintaining a clean, safe environment for customers and staff.