Assistant Store Manager II – Customer Experience & Operations

Dollar Tree; Silver City (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Silver City, NM is seeking an Assistant Store Manager to support daily store operations, customer service, and team development.

You will assist with opening/closing, supervise Store Associates, manage merchandise flow, and ensure store standards, safety, and loss prevention while delivering friendly, efficient service to customers. This role requires strong communication, ability to lift up to 55 lbs, and the effort to maintain a clean, organized sales floor.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Ability to lift up to 55 lbs and perform physical tasks as needed.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers with questions or concerns.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, records, and loss prevention.
• Maintain clean, stocked sales floor and organized stockroom.
• Protect store assets including cash.
• Adhere to policies and safety guidelines.
• Help manage, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment.

Skills

Strong communication

Team environment

Customer service

Problem solving

Decision making

Organizational skills

Ability to lift 55 lbs

Reading directives

Store management experience

High school diploma or equivalent

Education

High school diploma or equivalent

Job description

Dollar Tree in Silver City, NM is seeking an Assistant Store Manager to support daily store operations, customer service, and team development.

You will assist with opening/closing, supervise Store Associates, manage merchandise flow, and ensure store standards, safety, and loss prevention while delivering friendly, efficient service to customers. This role requires strong communication, ability to lift up to 55 lbs, and the effort to maintain a clean, organized sales floor.