Assistant Store Manager: Growth, Service & Ops

JD Sports NA; Kissimmee (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear Kissimmee, FL supports the Store Manager in all store operations, merchandising, scheduling, and service excellence. This role requires knowledge of product areas, adherence to policies, and the ability to lead in the Store Manager's absence while maintaining store standards.

You should bring prior retail experience, strong interpersonal skills, and the ability to work in a fast-paced environment.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Adaptability

Job description

The Assistant Manager at Hibbett I City Gear Kissimmee, FL supports the Store Manager in all store operations, merchandising, scheduling, and service excellence. This role requires knowledge of product areas, adherence to policies, and the ability to lead in the Store Manager's absence while maintaining store standards.

You should bring prior retail experience, strong interpersonal skills, and the ability to work in a fast-paced environment.