Assistant Store Manager: Growth, Service & Impact

StorageMart | MMS; New York; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Retirement plan

Growth opportunities

Recognition programs

Family-owned culture

Job summary

StorageMart in New York is seeking an Assistant Store Manager to support daily operations, drive sales, and engage customers. You will work closely with the Store Manager to ensure smooth service, accurate billing, and a clean, welcoming facility.

Responsibilities include assisting customers with rentals, payments, and inquiries, maintaining records, and coordinating with nearby stores to uphold company standards. Prior retail or customer service experience is preferred; training is provided.

Qualifications

• Retail, sales, or customer service preferred (training provided!).
• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Comfortable performing light maintenance and outdoor work.
• Basic computer skills (email, data entry, and account management).

Responsibilities

• Support the Store Manager in daily operations, sales goals, and business growth.
• Provide friendly and professional customer service in person, over the phone, and via email.
• Open and close the office and perform light maintenance and cleaning.
• Assist customers with rentals, account setup, payments, and general inquiries.
• Manage account records, billing, and collections.
• Occasionally support nearby store locations to maintain consistent company standards.

Skills

Customer service

Communication

Problem solving

Attention to detail

Organization

Maintenance

Data entry

Account management

Job description

StorageMart in New York is seeking an Assistant Store Manager to support daily operations, drive sales, and engage customers. You will work closely with the Store Manager to ensure smooth service, accurate billing, and a clean, welcoming facility.

Responsibilities include assisting customers with rentals, payments, and inquiries, maintaining records, and coordinating with nearby stores to uphold company standards. Prior retail or customer service experience is preferred; training is provided.