Assistant Store Manager - Growth Path to Leadership

WILD BILLS TOBACCO STAFFING LLC; Iron Mountain (MI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Merchandise discounts

Development opportunities

Merit increases bi-annually

Recognition program

Monthly bonus potential

Job summary

WILD BILLS TOBACCO STAFFING LLC is seeking an Assistant Store Manager to support the Store Manager in operations, people management, and sales growth. You will help develop teams, ensure excellent customer service, and drive profitability while maintaining a welcoming environment for customers and staff.

This development role prepares you for a future Store Manager position by building leadership, operational discipline, and strategic execution across scheduling, inventory, and promotional

Qualifications

• Written and verbal communication skills required.
• Customer service experience or aptitude.
• Proficiency in Microsoft Office.
• Strong knowledge of store operations and inventory basics.
• Ability to perform basic arithmetic and handle cash accurately.

Responsibilities

• Assist in recruiting, interviewing, selecting, and retaining store employees.
• Assist in managing and developing store employees for optimal performance in sales and store operations.
• Assist in developing teams selling skills.
• Assist in educating the team about the products sold in store.
• Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
• Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
• Meet or exceed store sales and operational goals.
• Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
• Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
• Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
• Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
• The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
• Open and close the store.
• Full-time hours and must be able to work evenings, weekends, and holidays.

Skills

Written and Communications

Customer Service

Microsoft Office

Store Operations

Basic math

Education

High school diploma

Job description

WILD BILLS TOBACCO STAFFING LLC is seeking an Assistant Store Manager to support the Store Manager in operations, people management, and sales growth. You will help develop teams, ensure excellent customer service, and drive profitability while maintaining a welcoming environment for customers and staff.

This development role prepares you for a future Store Manager position by building leadership, operational discipline, and strategic execution across scheduling, inventory, and promotional