Assistant Store Manager - Growth & Operations Leader

Farm & Home Supply; Springfield (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k) retirement plan

Employee discount

Assistant Store Manager Bonus Program

Job summary

Farm & Home Supply in Springfield, IL is hiring an Assistant Store Manager to lead daily store operations, supervise staff, and coach a high-performing team.

You will drive customer service excellence, manage inventories, handle safety and loss prevention, and partner with leadership to grow profitability.

The role requires 45+ hours per week, flexibility for evenings and weekends, and a valid driver’s license to support store visits.

Qualifications

• Minimum 3–5 years of retail experience.
• Demonstrated leadership skills with the ability to motivate, develop, and train store personnel.
• Strong customer service, sales, and organizational abilities.
• Must be 21 years of age.

Responsibilities

• Provide outstanding customer service through friendly, prompt, and accurate assistance.
• Supervise and coordinate all store staff, identifying opportunities to improve performance and operational efficiency.
• Oversee personnel actions, including hiring, promotions, transfers, terminations, and disciplinary measures, while training and coaching both new and existing employees to consistently meet store standards.
• Assist in planning, directing and coordinating safety and loss prevention programs.
• Support financial risk analysis and oversee inventory management, implementing shrink-reduction strategies to protect company assets.
• Carry out core store functions, including email communication, operating registers, bookkeeping, scanning, using equipment (pallet jacks and tow motors), price changes, ad setup, merchandising, direct receiving, in-store pickup, and managing Outfitter utilization, product financing, and registrations.
• Collaborate with management to identify and implement strategies that improve profitability and operational efficiency.
• Prepare and submit various management reports and employee work schedules.
• Regularly review ads, circulars, and company bulletins to maintain awareness of pricing updates and ensure accurate implementation in-store.

Skills

Leadership

Customer service

Sales

Organizational skills

Job description

Farm & Home Supply in Springfield, IL is hiring an Assistant Store Manager to lead daily store operations, supervise staff, and coach a high-performing team.

You will drive customer service excellence, manage inventories, handle safety and loss prevention, and partner with leadership to grow profitability.

The role requires 45+ hours per week, flexibility for evenings and weekends, and a valid driver’s license to support store visits.