Assistant Store Manager (Full-time) - Camden, SC

Hibbett; Camden (SC); On-site; USD 14,376 - 20,476; Full time

Job summary

Hibbett in Camden, South Carolina is looking for an Assistant Manager to help oversee store operations and deliver excellent customer service. You'll work closely with the Store Manager on inventory management, staff training, and ensuring store standards are met.

The ideal candidate has experience in retail, particularly in footwear and athletic apparel, with strong interpersonal skills and the ability to thrive in a fast-paced environment.

Qualifications

• 1-3 years of customer service experience.
• Experience in retail, preferably footwear and athletic apparel.
• Strong attention to detail with capacity to handle multiple tasks.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Direct staff to ensure department standards are completed.
• Assume responsibility of the entire store in the Store Manager’s absence.

Skills

Customer service experience

Interpersonal skills

Team management

Job description

Location: Camden, South Carolina (Springdale Plaza)

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non‑Exempt

Reports To: Store Manager

Hourly: $12.65 – $12.65

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department of the store, upholds policies, procedures, and standards listed in the visual manual, and is passionate about delivering outstanding customer service and promoting merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control and follows the Store Manager’s responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager’s absence.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Produce exceptional customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and relevant memos.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1‑3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter who takes initiative to handle important tasks without being asked.
• Strong attention to detail with capacity to handle multiple tasks simultaneously and with precision.
• Team‑player passionate about outstanding customer service and selling merchandise.