Assistant Store Manager - Full-Time

Tommy Hilfiger; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading global lifestyle brand as an Assistant Store Manager in Orlando. You will share responsibility for store performance, assist in staff development, and ensure exceptional customer service while maintaining the store's visual standards. The role involves generating sales, managing operations, and leading a team to achieve business goals.

Benefits

Medical, vision, dental insurance

401(k) contributions

Flexible work schedules

Paid holidays

Tuition reimbursement

Employee discounts

Qualifications

• Assist in recruiting and hiring sales associates.
• Develop associates in product knowledge and sales growth.
• Handle difficult situations while maintaining performance.

Responsibilities

• Generate sales and profit, minimize losses.
• Oversee customer service standards.
• Manage store openings and closings.

Skills

Communication

Leadership

Customer Service

Job description

Join to apply for the Assistant Store Manager - Full-Time role at Tommy Hilfiger

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Store Manager - Full-Time role at Tommy Hilfiger

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)

Summary

An Assistant Manager shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages.

Overall Responsibilities

1. Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained.
2. Identify and implement strategies and initiatives to achieve and exceed business goals.
3. Oversee and maintain the customer service standards to the highest possible level.
4. Demonstrate effective written and verbal communication skills.
5. Represent the Tommy Hilfiger image through personal and professional appearance.
6. Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results.
7. Responsible for all activities within the store in the absence of the GM / SM or Associate Manager.
8. Manage time and prioritize tasks.

Operations

1. Understand and comply with all company policies, procedures and operations.
2. Maintain the highest level of security and safety awareness within the store.
3. Recognize problems, analyze causes, generate alternatives and solutions.
4. Manage all controllable expenses, including payroll allocation.
5. Attend mall/center management meetings in the absence of the GM / SM or Associate Manager.
6. Follow Inventory Shrinkage Improvement Program.
7. Maintain productivity in shipment processing, inventory counting, and price change activities.
8. Ensure the store has all necessary tools (supplies, resources, binders, etc.) and knowledge of how to use them adequately.
9. Manage store openings and closings.
10. Take direction and complete assigned tasks and responsibilities.

Leadership Responsibilities

1. Assist in recruiting and hiring sales associates with strong presentation and communication skills.
2. Develop all associates to be knowledgeable in product, merchandising, operations, customer service, and sales growth.
3. Motivate and develop support staff to meet store goals.
4. Handle difficult situations while maintaining performance.
5. Seek support from others when necessary.
6. Supervise the sales floor to ensure customer and staff awareness.
7. Promote teamwork and ensure staff is treated professionally and respectfully.
8. Participate in weekly management and quarterly staff meetings.
9. Express ideas effectively and lead by example.
10. Maintain confidentiality and meet commitments.

Merchandising & Visual Responsibilities

1. Supervise a department ensuring it performs to its maximum potential.
2. Oversee execution of merchandising directives, updates, and markdowns.
3. Analyze business needs, identify top and slow sellers, and fulfill merchandising strategies.
4. Maintain store presentation standards aligned with brand directives.
5. Know sales floor and stockroom organization and systems thoroughly.
6. Inform management of merchandise and visual issues.
7. Keep store fixtures, hardware, and cleanliness maintained.

Your Wellbeing is Our Priority

We offer competitive, cost-effective, and comprehensive benefit packages including:

• Medical, vision, dental, life, and disability insurance.
• Above-market 401(k) contributions.
• Flexible work schedules, paid holidays, and time off.
• Wellbeing programs and support.
• Services for childcare, elder care, pet care, and backup care reimbursement.
• Support for continued education and tuition reimbursement.
• Employee discounts at our outlets and e-commerce sites.

Note: Eligibility depends on employment status, location, and tenure. Applications are accepted on a rolling basis until filled.

About PVH

We are brand builders committed to making Calvin Klein and TOMMY HILFIGER the most desirable lifestyle brands, fostering an inclusive and diverse community of associates. Learn more about our Inclusion & Diversity initiatives here.

PVH is an equal opportunity employer and prohibits salary history inquiries in the hiring process.