Assistant Store Manager - Full Time

Cole Haan; Altoona (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Assistant Store Manager to lead their Altoona location. This full-time role emphasizes driving sales, fostering a positive team culture, and delivering exceptional customer service. You'll be at the forefront of managing store operations, coaching staff, and ensuring compliance with company standards. If you thrive in a fast-paced environment and are passionate about retail, this is a fantastic opportunity to make a significant impact on business growth and team development.

Qualifications

• 2-3 years of high volume store management experience.
• Strong knowledge in retail operations and customer service.

Responsibilities

• Drive financial growth by achieving sales and key KPI goals.
• Support and maintain a positive store environment.

Skills

Retail Operations

Sales Management

Customer Service

Staff Development

Visual Merchandising

Inventory Control

Microsoft Office

POS Systems

Education

BA in Business Administration

Tools

POS Systems

Microsoft Office

Job description

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Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

Deliver financial results:

• Drive financial growth by achieving sales and key KPI goals
• Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
• Coach and develop staff to exceed individual and store goals
  
  

Build a Dedicated And Good-natured Team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in recruiting, hiring, training, and building a talent pipeline
• Urgently address and partner on performance issues using the Company tools
  
  

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Execute and maintain visual merchandising standards consistent with company expectations
• Consistently communicate customer, market, and product feedback
  
  

Deliver Operational Consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures
  
  

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

• Full-Time Position
• BA in Business Administration, or related field preferred.
• Candidates must be at least 18 years of age
• 2-3 years of high volume store management experience.
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills.
• Staff Development Experience: Knowledge in staffing, coaching, counselling, training and development.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work effectively with others in a team-oriented environment and provide excellent customer service.
• Able to effectively communicate in verbal and written English.
• Ability to lift, push, and pull up to 25-50 pounds occasionally.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
  
  

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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