Assistant Store Manager FT

Lids Inc; Southaven (MS); On-site; USD 25,000 - 38,000; Full time

Job summary

An established industry player is seeking a dedicated Store Associate to enhance customer experience and drive sales. In this role, you will be responsible for providing top-notch customer service, managing store operations, and ensuring compliance with company policies. You will have the opportunity to develop your leadership skills by training and guiding store associates while maintaining a professional and engaging store environment. If you are passionate about retail and eager to contribute to a dynamic team, this position offers a fantastic opportunity to grow and succeed in a supportive atmosphere.

Qualifications

• High school diploma or equivalent plus one year of relative experience.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Control expenses and protect company assets within guidelines.
• Manage store associates and ensure compliance with policies.

Skills

Interpersonal Skills

Sales Ability

Communication Skills

Computer Skills

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Retail Management Software

Job description

Store # - Mall Name: 6746 - Tanger Outlets Memphis

About Our Company

General Description

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, and offer feedback on areas of strength and opportunity while aligning with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Principal Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Principal Duties and Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
• Responsible for scheduling and staffing the store, including calling in associates to work during unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and conduct regular follow-ups.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines including (but not limited to) the safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.