Assistant Store Manager FT

Lids; Memphis (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager to drive sales and enhance customer service in a retail setting. This role involves supervising associates, managing inventory, and ensuring adherence to company policies while providing exceptional customer experiences. With opportunities for bonuses and employee discounts, this position offers a chance to grow in a vibrant retail environment. Join a team that values your contributions and supports your professional development while making a significant impact on store operations.

Benefits

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

401(k) Plan

Employee Discount

Monthly Sales Bonuses

Qualifications

• At least one year of relevant experience in retail management.
• Ability to work independently and manage store operations.

Responsibilities

• Produce sales gains through excellent customer service.
• Manage store associates and ensure compliance with company policies.

Skills

Sales Results

Customer Service

Interpersonal Skills

Verbal Communication

Computer Proficiency

Inventory Management

Education

High School Diploma or Equivalent

Tools

Computer Software

Job description

About Our Company: General Position Summary

Generate Sales

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of associates' sales performance, offering feedback on strengths and opportunities aligned with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets according to LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and adhere to wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, price changes, and product counts.
• Complete product counts in a timely and consistent manner.
• Maintain proper documentation and record-keeping per policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principal Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty during employee scheduling issues or customer complaints when the Store Manager is absent.
• Manage store associates through training, goal setting, and follow-up in the absence of the Store Manager.
• Administer disciplinary actions, including verbal and written warnings, when necessary.
• Handle scheduling and staffing, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and follow up regularly.
• Assist in recruiting and training staff on store operations and procedures.
• Ensure compliance with company policies, procedures, and guidelines, including inventory and funds safekeeping.
• Perform subordinate work as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work independently.

Preferred Job Required Knowledge & Skills

Assistant store managers can earn up to 45% above local minimum wage based on experience. Compensation varies with skills, experience, and location. Full-time Assistant Store Managers are eligible for monthly sales bonuses and a 40% employee discount. Benefits include Paid Time Off, health, vision, dental, and 401(k).