Assistant Store Manager FT

Lids; Overland Park (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a dedicated Sales Associate who excels in customer service and sales. The role involves managing store operations, training associates, and ensuring compliance with company policies. Ideal candidates will possess strong communication skills and the ability to work independently while achieving sales targets.

Qualifications

• At least one year of relevant experience required.
• Ability to lift up to 50 pounds.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory accurately.
• Act as Store Manager on duty in absence of Store Manager.

Skills

Customer Service

Communication

Sales Results

Independence

Education

High School Diploma

Job description

This job description is well-structured and covers essential responsibilities and requirements. However, it can be improved for clarity and consistency by fixing some HTML tags and formatting issues. Here's a refined version:

General Description

Generate Sales

• Produce sales gains by providing excellent customer service.
• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisals of an associate’s sales performance, offering feedback on strengths and opportunities while aligning with company objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the company dress code policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within guidelines of LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and adhere to wage control policies.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete accurate product counts in a timely manner.
• Maintain proper documentation and record keeping per company policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principle Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty in the absence of the Store Manager for scheduling issues and customer complaints.
• Manage store associates through training programs, goal setting, and regular follow-up.
• Administer progressive discipline, including verbal and written warnings, when necessary.
• Handle scheduling and staffing, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and conduct follow-ups.
• Assist in recruiting and training store personnel on operations and procedures.
• Encourage compliance with company policies, procedures, and guidelines, including inventory and property security.
• Perform work of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work independently.

Education

High school graduate or equivalent.

Reports To

To be specified.