Assistant Store Manager FT

Lids; Kansas City (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking an enthusiastic Store Associate to enhance customer experience and drive sales. The ideal candidate will manage store operations, train staff, and uphold company standards. This role requires strong sales skills, effective communication, and the ability to work independently in a fast-paced environment.

Qualifications

• At least one year of relevant experience required.
• Proven ability to achieve sales results.
• Ability to lift up to 50 pounds.

Responsibilities

• Generate sales by providing excellent customer service.
• Supervise associates and manage store operations in the absence of the Store Manager.
• Maintain visual standards and control expenses.

Skills

Interpersonal skills

Verbal communication

Sales ability

Independent work

Education

High school diploma or equivalent

Tools

Computers

Job description

General Description

Generate sales by providing excellent customer service and meeting or exceeding company objectives in all individual statistics. Provide consistent, documented feedback on sales performance, supporting associates by highlighting strengths and opportunities aligned with company goals. Maintain visual standards, including merchandising, signage, and store cleanliness. Ensure a professional appearance in accordance with the company dress code.

Principal Duties and Responsibilities

Control Expenses

• Protect company assets following LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and adhere to wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Perform timely and consistent product counts.
• Maintain proper documentation and record-keeping per policies and legal requirements.
• Open and close the store as required, following operational procedures.

Supervise Associates

• Act as Store Manager on duty in their absence for scheduling issues, customer complaints, etc.
• Manage store associates through training, goal setting, and follow-up, especially when the Store Manager is not present.
• Implement disciplinary actions, including verbal and written warnings, in the absence of the Store Manager.
• Handle store scheduling and staffing, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and conduct follow-ups.
• Assist in recruiting and training staff on store operations and procedures.
• Ensure compliance with company policies, safeguarding inventory, funds, and property.
• Perform duties of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to achieve sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing for up to 100% of work time.
• Ability to work independently.