Position: Store Manager
Location: 2007 Foxwood Dr., Ste. E, Raymore, MO 64083
Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. We are currently accepting applications for a Store Manager. The Store Manager contributes to Buff City Soap’s success by leading a team to create and maintain the Buff City Experience for our clients.
Responsibilities:
- Developing and coaching employees to provide amazing client experiences.
- Following up swiftly on client concerns and issues.
- Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
- Displays a client comes first attitude by holding team members accountable for quality client service.
- Drives company metrics by developing action plans.
- Manages with integrity and honesty and promotes the culture, values, and mission of Buff City Soap.
- Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
- Manage and track stock of raw materials, finished products, and supplies.
- Maintains outstanding store conditions and visual merchandising compliance with the Buff City Soap brand standards.
- Directly responsible for the production, cleanliness, maintenance, sanitation, and organization of the makery.
- Manages makery staffing levels to ensure employee development and maintain makery operational requirements.
- Adherence to applicable wage and hour laws for non-exempt team members and minors.
- Uses all operational tools to plan for and achieve operational excellence.
- Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
- Manage ongoing sales.
- The Store Manager is required to work a 5-day workweek of 40 hours per week (minimum).
- The Store Manager is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.
- Has reliable ability and transportation to go to the bank as needed.
Experience:
- College education preferred, but not required.
- Management and/or Sales experience required.
- Basic Computer skills (ability to use Word, Excel, and Outlook).
- Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
- Strong knowledge of client service techniques and operational practices.
- Strong problem solving and organizational/planning skills.
- Strong leadership skills, with the ability to coach and mentor.
- Team building skills.
- Ability to prioritize and delegate.
Physical Requirements:
- Ability to stand and walk for long periods of time.
- Must not be sensitive to various scents and fragrances.
- Dexterity of hands and fingers.
- Ability to lift or assist in lifting items and heavy boxes up to 50lbs.
- Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel or crouch.
- Ability to perform makery cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance