About Our Company: General Position Summary
Generate Sales
- Produce sales gains by providing excellent customer service.
- Meet or exceed Company Objectives in all individual statistics.
- Provide consistent, documented appraisals of an associate’s sales performance, offering feedback on strengths and opportunities while aligning with Company Objectives.
- Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with the Company Dress Code Policy.
Principle Duties and Responsibilities
Control Expenses
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparing store work schedules that ensure proper coverage and comply with wage control guidelines.
- Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
- Complete accurate product counts consistently and promptly.
- Maintain proper documentation and record-keeping per company policies and legal requirements.
- Open and close the store as required, following procedures outlined in the Operations P&P Manual.
Additional Principal Duties and Responsibilities
Supervise Associates
- Act as Store Manager on duty for scheduling issues, customer complaints, etc., in the absence of the Store Manager.
- Manage store associates through training programs, goal setting, and regular follow-up when the Store Manager is not present.
- Administer disciplinary steps, including verbal and written warnings, in the absence of the Store Manager.
- Handle store scheduling and staffing, including calling in associates during unexpected peaks.
- Participate in training programs, set goals, and follow up regularly.
- Assist in recruiting and training store personnel on operations and procedures.
- Encourage compliance with company policies, procedures, and guidelines, including inventory, funds, and property security.
- Perform work of subordinates as needed.
- Communicate effectively with employees at all levels.
- Perform other duties as assigned.
Job Required Knowledge & Skills
- High school diploma or equivalent plus at least one year of relevant experience.
- Ability to produce sales results while minimizing loss.
- Strong interpersonal and verbal communication skills.
- Proficiency in operating computers and related software.
- Ability to lift up to 50 pounds.
- Ability to climb ladders and work with hands overhead.
- Standing required for up to 100% of work time.
- Ability to work independently.
Preferred Job Knowledge & Skills
Assistant store managers can earn up to 45% above local minimum wage based on experience. Compensation varies by skills, experience, and location. Full-time employees are eligible for monthly sales bonuses, a 40% employee discount, and a comprehensive benefits package including Paid Time Off, health, vision, dental, and 401(k).