Assistant Store Manager FT

Lids Inc; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established retail player is seeking a motivated Store Associate to drive sales and support a dynamic team. This role involves providing exceptional customer service, managing store operations, and ensuring compliance with company policies. You'll be responsible for training and guiding associates, maintaining store standards, and contributing to a positive shopping experience. If you have a passion for retail and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a company that values your contributions and offers a pathway for growth and success in the retail industry.

Qualifications

• High school diploma or equivalent plus one year of retail experience.
• Strong sales results with minimal loss and effective communication.

Responsibilities

• Manage store associates and ensure adherence to company policies.
• Control expenses and protect company assets in line with guidelines.
• Assist in recruiting and training store personnel.

Skills

Interpersonal Skills

Sales Ability

Communication Skills

Computer Skills

Physical Lifting (up to 50 pounds)

Ladder Climbing

Education

High School Diploma or Equivalent

Tools

Retail Management Software

Job description

Store # - Mall Name: 6439 - Charlotte Premium Outlets

About Our Company

General Description

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Principle Duties and Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
• Responsible for scheduling and staffing the store including calling in associates to work during unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.