Assistant Store Manager - Huntersville FT

Goodwill Industries of the Southern Piedmont; Huntersville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager for their Huntersville location. In this dynamic role, you'll assist with managing store operations, leading a dedicated team, and ensuring excellent customer service. Your leadership will be key in driving sales and managing expenses while fostering a positive work environment. This position offers competitive pay, career development opportunities, and a comprehensive benefits package, including medical, dental, and vision insurance. If you're passionate about retail and community service, this is the perfect opportunity to make a difference.

Benefits

Career Development Classes

Team Member Discounts

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Qualifications

• 2 years of retail management experience or equivalent.
• Valid Driver's License and reliable vehicle required.

Responsibilities

• Manage store activities to ensure financial performance.
• Support hiring, onboarding, and training of staff.
• Oversee daily sales reports and inventory management.

Skills

Retail Management

Customer Service

Sales Management

Staff Training

Education

High School Diploma or GED

Job description

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Pay Range

This range is provided by Goodwill Industries of the Southern Piedmont. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay

$21.00/hr - $21.00/hr

Position starts at $20.05 with annual merit increases and production bonuses. Benefits include career development classes at no cost, team member discounts, medical, dental, and vision insurance, and paid time off for full-time employees.

Job Summary

Assists with the management, leadership, and operations of a retail store and donation center, performing duties such as managing sales, controlling expenses, handling personnel issues, and supporting staff development.

Essential Duties and Responsibilities

• Manage store activities to ensure satisfactory financial performance, including sales, expenses, payroll, and loss prevention.
• Support the Store Manager in hiring, onboarding, and training staff.
• Ensure all employees attend required training and orientations.
• Oversee daily sales reports, cash deposits, and adherence to policies.
• Manage shipments and inventory to meet sales goals.
• Open and close the store, perform administrative duties, and secure the premises.
• Handle customer refunds and complaints, ensuring prompt service.
• Oversee donation processing and merchandise presentation.
• Supervise store personnel and activities in the absence of the Store Manager.

Supervisory Responsibilities

Supervise store staff in the Store Manager's absence, assisting with hiring, training, performance evaluations, and discipline, in accordance with agency policies.

Additional Responsibilities

Report repairs and perform other tasks as assigned by the Store Manager.

Leadership Competencies

Demonstrate commitment to Goodwill’s mission, inclusion, community service, relationship-building, communication, results, and personal development, aligned with Goodwill’s Leadership Competency Model.

Qualifications

• High school diploma or GED and two years of retail management experience, or equivalent.
• Valid Driver's License, car insurance, and reliable vehicle.