Assistant Store Manager FT

Lids Inc; Atlanta (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in retail is seeking a dedicated store associate to enhance customer service and drive sales. This role involves managing store operations, maintaining visual merchandising standards, and ensuring compliance with company policies. The ideal candidate will possess strong interpersonal skills and a knack for sales, while also being responsible for training and managing associates. Join a dynamic team where your contributions will directly impact store success and customer satisfaction. If you're passionate about retail and eager to grow in a supportive environment, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong interpersonal skills and ability to communicate professionally.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store associates and ensure adherence to company policies.
• Control expenses and protect company assets.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Inventory Management

Computer Skills

Education

High School Diploma or Equivalent

Tools

Software Programs

Job description

Store # - Mall Name: 8137 - Cumberland Mall

Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, giving feedback on areas of strength and opportunity while aligning with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required, following the procedures per the Operations P&P Manual.

Additional Duties

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline, including verbal and written warnings in the absence of the Store Manager.
• Responsible for scheduling and staffing the store, including calling in associates to work during unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and conduct regular follow-ups.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines, including the safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.