Assistant Store Manager FT

Lids Inc; Atlanta (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in retail seeks a dedicated Store Associate to drive sales and ensure exceptional customer service. In this dynamic role, you will manage store operations, maintain inventory accuracy, and lead a team of associates to achieve company objectives. Your strong interpersonal skills will be essential in fostering a positive shopping experience for customers while adhering to company policies. This position offers the opportunity to grow within a supportive environment that values teamwork and excellence. If you are passionate about retail and customer engagement, this is the perfect opportunity for you.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store associates and assist in recruiting and training.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Computer Skills

Inventory Management

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) Systems

Job description

Store # - Mall Name: 6396 - Perimeter Mall

Responsibilities

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, offering feedback on strengths and opportunities while aligning with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage within the Company guidelines for wage control.
• Manage store inventory accurately, including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts consistently and in a timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies and state and federal laws.
• Open and close the store as required, following procedures per the Operations P&P Manual.

Additional Principle Duties and Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up in the absence of the Store Manager.
• Administer progressive steps of discipline, including verbal and written warnings, in the absence of the Store Manager.
• Responsible for scheduling and staffing the store, including calling in associates during unexpected peak times when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and perform regular follow-ups.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage compliance with established company policies, procedures, and guidelines, including the safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.