ASSISTANT STORE MANAGER - FOUNTAIN GATE

Neverland Store; Fountain (FL); On-site; USD 34,904 - 45,375; Full time

Benefits offered by this job

Staff discounts across Heritage Brands

Incentive program

Job summary

Neverland Store at Fountain Gate (VIC) is seeking an Assistant Store Manager to support the Store Manager in driving store performance and delivering an exceptional customer experience.

You will lead the team, uphold policies, and ensure daily operations run smoothly while fostering a motivating environment for growth and leadership within a dynamic streetwear brand.

Qualifications

• Retail experience with leadership or supervisory responsibilities.
• Strong interpersonal and communication skills.
• Passionate about streetwear and delivering great customer service.
• Results-driven with a focus on achieving sales targets.

Responsibilities

• Support the Store Manager in overseeing daily store operations, including opening and closing procedures, to ensure efficiency and compliance.
• Uphold and assist in the implementation of company policies, procedures, and health and safety standards.
• Lead by example in delivering the Neverland customer experience, and assist in training, coaching, and motivating the store team.
• Drive sales and achieve store targets through exceptional customer service, effective delegation, and efficient task management.
• Support in the execution of visual merchandising, brand directives, and promotional activities to a high standard.
• Assist with weekly reporting requirements and maintain clear communication with the Store Manager and Area Manager.
• Step up to oversee store operations in the absence of the Store Manager, taking accountability for store presentation, service, and performance.

Skills

Retail leadership

Customer service

Interpersonal skills

Visual merchandising

Sales targets

Job description

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ASSISTANT STORE MANAGER - FOUNTAIN GATE
Fountain Gate, VIC
Retail
Neverland Store is an Australian streetwear retailer that aims to be a go-to destination for product, trend and culture for the youth of tomorrow. Our customer is king, and we aim to always ensure they feel that way through our service, presentation, and experience. We see them like family and have spent the better part of 13 years building the foundation of our brand with this community, which has seen us grow to 30 stores and counting. Streetwear Starts Here and we’re home to some of the best brands in street offering the latest from Kiss Chacey, Nena & Pasadena (NXP), Thrills Co, WNDRR & more!
Are you looking for a role that's more than "just a job"? When you work for Neverland, you are more than just an employee - you are a part of our brand!
We are looking for ASSISTANT STORE MANAGER to join our team at FOUNTAIN GATE.
As an Assistant Store Manager at Neverland, you will play a key role in supporting the Store Manager to drive store performance, deliver an exceptional customer experience, and lead the team to success.

Key Responsibilities

• Support the Store Manager in overseeing daily store operations, including opening and closing procedures, to ensure efficiency and compliance.
• Uphold and assist in the implementation of company policies, procedures, and health and safety standards.
• Lead by example in delivering the Neverland customer experience, and assist in training, coaching, and motivating the store team.
• Drive sales and achieve store targets through exceptional customer service, effective delegation, and efficient task management.
• Support in the execution of visual merchandising, brand directives, and promotional activities to a high standard.
• Assist with weekly reporting requirements and maintain clear communication with the Store Manager and Area Manager.
• Step up to oversee store operations in the absence of the Store Manager, taking accountability for store presentation, service, and performance.

About You

• Passionate about streetwear, fashion, and delivering exceptional customer service.
• Strong interpersonal and communication skills with a desire to grow into a future leadership role.
• Previous retail experience, ideally with exposure to leadership or supervisory responsibilities.
• Results-driven with a focus on achieving sales targets and enhancing the customer experience.
• Visual merchandising experience is advantageous, with an eye for presentation and detail.

Why Join the Neverland Crew?

• Opportunity to build your retail leadership career in a fun, dynamic, and supportive environment.
• Ongoing development, coaching, and pathways for career progression.
• Staff discounts across all CSD Heritage Brands.
• Generous incentive program rewarding both individual and team success.