Assistant Store Manager - Fast-Track Leadership & Growth

Community Choice Financial Family of Brands; South Carolina; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

On-the-job training

Educational reimbursement

401(k) with company match

Medical insurance options

Life and AD&D Insurance

Discount Marketplace

Job summary

Community Choice Financial Family of Brands in North Augusta, SC seeks an Assistant Store Manager to lead daily store operations and support customers with financial services. You will drive account management and risk oversight while developing leadership skills on the job and advancing within the company.

This full-time role offers $16 per hour, comprehensive training, and cross-brand opportunities across eleven brands nationwide.

Qualifications

• A high school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
• Perform duties outside of the office, including on site vehicle appraisals and store errands.

Skills

Customer service

Supervisory experience

Leadership

Communication skills

POS system

Microsoft Office

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in North Augusta, SC seeks an Assistant Store Manager to lead daily store operations and support customers with financial services. You will drive account management and risk oversight while developing leadership skills on the job and advancing within the company.

This full-time role offers $16 per hour, comprehensive training, and cross-brand opportunities across eleven brands nationwide.