Assistant Store Manager – Fashion & Customer Experience

PacSun; Louisville (KY); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Pacsun is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven, profitable location in Louisville, KY. The role inspires others by modeling core values and ensuring policy adherence while driving KPIs.

The candidate should excel in customer experience, staff coaching, and operational execution, with flexibility for shift coverage and weekend work as needed.

Qualifikationen

• Passion for product, brands, fashion and trends.
• High School Diploma or equivalent required.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Aufgaben

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience.
• Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and escalates issues as appropriate.
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience.
• Shares feedback from customers with the leadership team to improve the overall customer experience.
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.).
• Drives efficiency in all operational store processes.
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom.

Kenntnisse

Fashion passion

Communication skills

Written communication

Verbal communication

Presentation skills

Math skills

Computer skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Pacsun is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven, profitable location in Louisville, KY. The role inspires others by modeling core values and ensuring policy adherence while driving KPIs.

The candidate should excel in customer experience, staff coaching, and operational execution, with flexibility for shift coverage and weekend work as needed.