Assistant Store Manager: Elevate Service & Sales

Workstream; Saluda (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ace Hardware in Horn's Ace Hardware locations seeks an Assistant Manager to oversee sales, staff development, and store operations. You will lead a team to deliver exceptional customer experience and ensure store performance.

Ideal candidates have 2+ years in retail management, strong service mindset, and hands-on leadership. This role requires weekend work and active involvement in merchandising and inventory control.

Qualifications

• 2 years retail sales and management experience.
• Strong background in customer service and leadership.
• Hardware knowledge welcomed; on-the-job training provided.

Responsibilities

• Greet customers and assist on the sales floor.
• Manage inventory and store procedures.
• Promote sales and meet productivity goals.
• Lead and train associates; uphold service standards.
• Open and close the store; schedule weekend work.
• Ensure safety and housekeeping in the store.
• Oversee pricing, merchandising, and displays.
• Resolve customer concerns promptly and discreetly.

Skills

Customer service

Leadership

Communication

Team management

Job description

Ace Hardware in Horn's Ace Hardware locations seeks an Assistant Manager to oversee sales, staff development, and store operations. You will lead a team to deliver exceptional customer experience and ensure store performance.

Ideal candidates have 2+ years in retail management, strong service mindset, and hands-on leadership. This role requires weekend work and active involvement in merchandising and inventory control.