Assistant Store Manager: Elevate Ops & Customer Experience

Hibbett; City of Rome (NY); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Rome, GA is hiring an Assistant Manager to support the Store Manager in daily operations and customer service. The role requires knowledge of multiple product areas and adherence to company policies.

The Assistant Manager will stand in for the Store Manager when needed and will participate in staffing, merchandising, and administrative tasks to drive store performance.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative to take on important tasks.
• Team-player with attention to detail and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Work with Store Manager to plan selling, restocking, merchandising, ordering and scheduling.
• Take responsibility for store in the Store Manager's absence.
• Assist in recruiting, training, and evaluating store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics and expenses for profitability.
• Direct staff to ensure department responsibilities are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure high-quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager responsibilities.
• Promote and sell services and merchandise offered by Hibbett I City Gear.

Skills

Retail experience

Customer service

Team leadership

Merchandising

Communication skills

Job description

Hibbett I City Gear in Rome, GA is hiring an Assistant Manager to support the Store Manager in daily operations and customer service. The role requires knowledge of multiple product areas and adherence to company policies.

The Assistant Manager will stand in for the Store Manager when needed and will participate in staffing, merchandising, and administrative tasks to drive store performance.