Assistant Store Manager - Edwin Watts Golf

Paycom; Lexington (KY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Base pay + bonuses

Paid vacation

401(k) matching

Health benefits / HSA contributions

Employee discount

Training & growth

Job summary

Edwin Watts Golf, part of the Worldwide Golf family, seeks an Assistant Manager in Lexington, KY to uphold our Sure No Problem philosophy and deliver a memorable customer experience. You will lead staff, educate customers on golf products, and maintain brand standards on the sales floor.

Responsibilities include training, merchandising, shrink control, floor moves, and community relationships to grow both team and golf programs. Retail or golf background preferred.

Qualifications

• 2+ years of retail management experience or golf-industry experience.
• Strong golf background preferred if not experienced in retail management.

Responsibilities

• Maintain store culture and guest experience per Sure No Problem.
• Educate customers on golf products and offerings.
• Control shrink and expenses; keep floor stocked and merch aligned with brand.
• Execute visual merchandising programs and floor moves.
• Comply with policies via store meetings and audits.
• Schedule guidance based on workload and communications tools.
• Grow employees' golf skills and career opportunities.
• Identify process improvements.

Skills

Retail management

Golf knowledge

Customer service

Tools

POS system

MS Office

Job description

Job Details

Job Location: Lexington, KY 40509

Position Type: Full Time

Job Category: Store Management

What We Offer

• Our Assistant Managers receive base pay + quarterly bonuses
• We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
• All employees receive a strong employee discount, golf-specific learning opportunities, and hands‑on training.
• Edwin Watts Golf is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. We’ve been in business over 50 years and we are growing!
• Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Job Description

The Assistant Manager at Edwin Watts Golf is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy, which has made Worldwide Golf what it is today. "Sure No Problem" means putting the customer first, and doing whatever we can to ensure a memorable and positive customer experience.

• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Become a Edwin Watts Golf brand ambassador in the local community, making key external relationships and partnerships in the golf industry.
• Appropriately respond to any negative customer experience by de‑escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
• Help employees grow their career and golf skill set by identifying additional opportunities for growth.
• Recognize and suggest ways to improve processes.

Qualifications Desired

• 2+ years of retail management experience OR experience working in the golf industry is required.
• A strong golf background is preferred, but not required if candidate has extensive retail management experience.

Requirements

• Have a working knowledge of POS register system and word-processing, spreadsheet, inventory, internet and order processing systems.
• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and presenting that information with excellent written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
• Work varied hours/days as business dictates.

Who We Are

Edwin Watts Golf is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com