Assistant Store Manager - Edwin Watts Golf

Worldwide Golf Shops; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

401(k) matching

Health benefits

Employee discount

Job summary

Worldwide Golf Shops is seeking an Assistant Manager for Edwin Watts Golf in Palm Beach Gardens, FL. This role emphasizes a customer-first philosophy, requiring at least 2 years of retail management experience or golf industry expertise.

The Assistant Manager will oversee daily operations, drive store culture, and ensure product knowledge among employees. The position offers benefits including paid vacation, 401(k) matching, and employee discounts.

Qualifications

• 2+ years of retail management experience or experience in the golf industry.
• Strong communication and analytical skills.

Responsibilities

• Promote a customer-first culture consistent with company values.
• Ensure compliance with policies through store management.
• Monitor company communication tools and adjust schedules.

Skills

Retail management experience

Customer service

Communication skills

Tools

POS register system

Spreadsheet and inventory management software

Job description

Job Details

Location: Palm Beach Gardens, FL 33418

Position Type: Full Time

Job Category: Store Management

What We Offer

• Base pay + quarterly bonuses for Assistant Managers.
• Paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees.
• Strong employee discount, golf-specific learning opportunities, and hands‑on training.

Job Description

The Assistant Manager at Edwin Watts Golf is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy, which has made Worldwide Golf what it is today. “Sure No Problem” means putting the customer first, and doing whatever we can to ensure a memorable and positive customer experience.

The Assistant Manager executes the day‑to‑day plans and strategies developed by the Store Manager. The Assistant Manager also has shared ownership for creating a positive golf store experience.

Responsibilities

• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk‑throughs and audits.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Become a Edwin Watts Golf brand ambassador in the local community, making key external relationships and partnerships in the golf industry.
• Appropriately respond to any negative customer experience by de‑escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
• Help employees grow their career and golf skill set by identifying additional opportunities for growth.
• Recognize and suggest ways to improve processes.

Qualifications Desired

• 2+ years of retail management experience OR experience working in the golf industry is required.
• A strong golf background is preferred, but not required if candidate has extensive retail management experience.

Requirements

• Have a working knowledge of POS register system and word‑processing, spreadsheet, inventory, internet and order processing systems.
• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and presenting that information with excellent written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
• Work varied hours/days as business dictates.

Who We Are

Edwin Watts Golf is part of the Worldwide Golf family, which includes well‑renowned golf retail and e‑commerce brands, including:

• Roger Dunn Golf Shops
• Edwin Watts Golf
• The Golf Mart
• Golfers’ Warehouse
• Van’s Golf Shops
• Uinta Golf
• Las Vegas Golf Superstore
• Golfdom
• Mike’s Golf Outlet
• Golf and Ski Warehouse
• Cool Clubs
• Worldwidegolf.com
• Globalgolf.com
• Fairwaystyles.com
• Getclubs.com

Qualifications

Qualifications