Assistant Store Manager — Drive Sales & Team Growth

Pvh; Honolulu (HI); On-site; USD 48,000 - 68,000; Full time

Job summary

PVH in Honolulu seeks an Assistant Store Manager to share responsibility for overall store performance, recruit and develop staff, maintain an impeccable store appearance, and control expenses and shortages.

The role emphasizes driving sales, guiding customer service excellence, and representing the Tommy Hilfiger image through professional conduct and appearance. You will also support management in payroll and inventory tasks.

Qualifications

• Assist in recruiting and developing sales associates to build skills aligned with brand standards.
• Develop all associates to be knowledgeable in product, merchandising, operations, customer service and growth within the company.
• Motivate and develop support staff to meet store goals and objectives.

Responsibilities

• Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained.
• Identify and implement strategies to achieve and exceed business goals.
• Oversee and maintain the customer service standards to the highest possible level.
• Demonstrate effective written and verbal communication skills.
• Represent the Tommy Hilfiger image through personal and professional appearance.
• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results.
• Responsible for all activities within the store in the absence of the GM / SM or Associate Manager.
• Manage time and prioritize tasks.
• Understand and comply with all company policy, procedures and operations.
• Maintain the highest level of security and safety awareness within the store.
• Recognize problems, analyze causes, generate alternatives and solutions.
• Manage controllable expenses, including the allocation of payroll.
• Attend mall/center management meetings in the absence of the GM / SM or Associate Manager.
• Follow the Inventory Shrinkage Improvement Program.
• Maintain productivity in shipment processing, inventory counting, price change activities.
• Ensure store has all necessary tools and knowledge to use them adequately.
• Manage store openings and store closings.
• Take direction and complete assigned tasks and responsibilities.
• Assist in recruiting and hiring sales associates who have strong presentation and communication skills representative of the Tommy Hilfiger image.

Skills

Sales leadership

Staff development

Customer service

Communication

Store operations

Job description

PVH in Honolulu seeks an Assistant Store Manager to share responsibility for overall store performance, recruit and develop staff, maintain an impeccable store appearance, and control expenses and shortages.

The role emphasizes driving sales, guiding customer service excellence, and representing the Tommy Hilfiger image through professional conduct and appearance. You will also support management in payroll and inventory tasks.