Assistant Store Manager - Drive Customer Experience & Ops

Aéropostale; Durham (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with Company match

Associate discount

Paid vacation/holidays

Eight paid holidays

Job summary

Aéropostale in Durham, NC is seeking an Assistant Store Manager to partner with the Store Manager, build a high-energy team, and deliver an exceptional customer experience. You will execute store operations, maintain visual standards, and mentor managers, associates, and customers daily.

You will lead with urgency, adapt to change, and help develop talent while ensuring selling and operational excellence, including POS supervision and acting in the Store Manager's absence.

Qualifications

• 2+ years as a Co/Assistant Manager in similar volume, apparel business.
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Job description

Aéropostale in Durham, NC is seeking an Assistant Store Manager to partner with the Store Manager, build a high-energy team, and deliver an exceptional customer experience. You will execute store operations, maintain visual standards, and mentor managers, associates, and customers daily.

You will lead with urgency, adapt to change, and help develop talent while ensuring selling and operational excellence, including POS supervision and acting in the Store Manager's absence.