Assistant Store Manager - DKNY

G-III Apparel Group; Orlando (FL); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

401(k)

Life insurance

Disability coverage

Descrizione del lavoro

DKNY is seeking an Assistant Store Manager in Orlando to partner with the Store Manager, drive sales, and develop associates while delivering an exceptional customer experience. You will coach teams, lead store operations, and ensure brand standards are reflected on the sales floor.

You will support open/close procedures, inventory, signage, and payroll while maintaining a high level of customer service and product knowledge.

Competenze

• Two or more years of specialty retail leadership experience.
• Fashion retail experience preferred.
• Proven ability to drive sales, coach associates, and support daily store operations.
• Strong communication, customer service, and problem-solving skills.
• Ability to organize priorities and lead a team in a fast-paced environment.
• Availability to work a flexible schedule including evenings, weekends, and holidays.
• Postsecondary education in retail management or a related field is a plus.

Mansioni

• Support store sales goals by monitoring performance and coaching associates on selling skills.
• Meet personal sales goals and lead by example through attentive service and product knowledge.
• Build customer relationships through client outreach, appointment setting, and follow-up.
• Resolve customer concerns professionally and in accordance with company policies.
• Partner with Store Manager to communicate priorities, set expectations, and hold associates accountable.
• Lead the store in the Store Manager's absence.
• Direct daily activities, assign tasks, and adjust floor coverage to meet customer and business needs.
• Support recruiting, interviewing, onboarding, and training.
• Provide timely coaching and feedback, recognize strong performance, and communicate performance concerns to the Store Manager.
• Promote a respectful, inclusive environment for associates.

Conoscenze

Leadership experience

Sales coaching

Customer service

Communication

Organizational skills

Flexible schedule

Formazione

Retail management education

Descrizione del lavoro

At DKNY, our Assistant Store Managers partner with the Store Manager to drive sales, develop associates, and deliver an exceptional customer experience. They lead by example, coach their teams, and help ensure the store runs efficiently and reflects our brand standards.

RESPONSIBILITIES

Support store sales goals by monitoring performance, identifying opportunities, and coaching associates on selling skills.

Meet personal sales goals and lead by example through attentive service and product knowledge.

Build customer relationships through client outreach, appointment setting, and follow-up.

Resolve customer concerns professionally and in accordance with company policies.

Leadership & Team Development

Partner with the Store Manager to communicate priorities, set expectations, and hold associates accountable.

Lead the store in the Store Manager's absence.

Direct daily activities, assign tasks, and adjust floor coverage to meet customer and business needs.

Support recruiting, interviewing, onboarding, and training.

Provide timely coaching and feedback, recognize strong performance, and communicate performance concerns to the Store Manager.

Promote a respectful, inclusive environment where associates feel supported and understand expectations.

Store Operations & Visual Merchandising

Support opening and closing procedures, cash handling, and daily operational requirements.

Help maintain accurate inventory through receiving, replenishment, inventory counts, and adherence to loss prevention procedures.

Ensure merchandise presentation, signage, and store cleanliness meet company standards.

Assist with floor sets and merchandising changes.

Support scheduling and effective use of payroll in partnership with the Store Manager.

Follow company policies and safety procedures, and promptly report concerns through the appropriate channels.

QUALIFICATIONS

Two or more years of specialty retail experience in a leadership role; fashion retail experience preferred.

Demonstrated ability to drive sales, coach associates, and support daily store operations.

Experience building customer relationships through outreach, appointments, and client follow-up.

Strong communication, customer service, and problem‑solving skills.

Ability to organize priorities and lead a team in a fast‑paced environment.

Availability to work a flexible schedule, including evenings, weekends, and holidays.

Postsecondary education in retail management or a related field is a plus.

ABOUT THE OPPORTUNITY

Bring your ideas, take ownership, and help your team succeed. At Karl Lagerfeld Paris, you will have the opportunity to grow your leadership skills while contributing to the store’s performance.

Eligible employees have access to benefits including medical, dental, a 401(k) plan, life insurance, and disability coverage, subject to plan terms and eligibility requirements.

Equal Opportunity Employer

Location(s)

8200 Vineland AveSte 1010, Orlando , Florida 32821 , United States

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