Assistant Store Manager — Customer Service & Ops Lead

Family Dollar; Charleston (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Charleston, WV, is seeking an Assistant Store Manager to help run daily store operations, provide excellent customer service, and develop the store team. You will assist with merchandise organization, opening/closing, and compliance with corporate directives while maintaining a well‑stocked, clean store and a safe, friendly environment for customers and staff.

The role emphasizes leadership, teamwork, and hands-on involvement in loss prevention and payroll/scheduling tasks, with

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail, grocery, or drug store preferred.
• Lift up to 55 lbs.; frequent walking, standing, bending, and climbing.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment and provide excellent customer service.

Responsibilities

• Assist with store functions and day-to-day activities.
• Provide positive, approachable customer service and address questions.
• Organize and rotate merchandise from delivery to floor and stockroom.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.

Skills

Customer service

Communication

Teamwork

Physical stamina

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Charleston, WV, is seeking an Assistant Store Manager to help run daily store operations, provide excellent customer service, and develop the store team. You will assist with merchandise organization, opening/closing, and compliance with corporate directives while maintaining a well‑stocked, clean store and a safe, friendly environment for customers and staff.

The role emphasizes leadership, teamwork, and hands-on involvement in loss prevention and payroll/scheduling tasks, with