Assistant Store Manager: Customer & Operations Leader

Family Dollar; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Phoenix, AZ is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, merchandise flow, and payroll-related tasks while upholding safety and company standards.

The role emphasizes staff training, loss prevention, and maintaining a welcoming environment for customers and colleagues. Training and growth opportunities are available within a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll/scheduling/cash handling and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Foster a positive, safe, respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, and trash.

Skills

Communication

Team environment

Customer service

Organizational skills

Problem solving

Decision making

Written communication

Education

High school diploma or equivalent

Job description

Family Dollar in Phoenix, AZ is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, merchandise flow, and payroll-related tasks while upholding safety and company standards.

The role emphasizes staff training, loss prevention, and maintaining a welcoming environment for customers and colleagues. Training and growth opportunities are available within a fast-paced retail setting.