Assistant Store Manager - Customer-First Café Leader

Dunkin'; Kyle (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Dunkin' is seeking an Assistant Manager for the Kyle, TX location to support the Store Manager in daily operations and lead a team to deliver exceptional customer service. The role emphasizes coaching, shift planning, and maintaining operational standards across all duties.

Responsibilities include supervising team members, ensuring compliance, and driving store performance while maintaining a positive, results-driven environment.

Qualifications

• 2+ years supervisory experience required.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple departments at location.
• Ability to lead, motivate, and build efficient teams.
• Full-time role with flexible hours, including weekends and holidays.
• SERV Safe Food Protection Handler Certification holder or willingness to obtain within 30 days where required by state/city law.

Responsibilities

• Display a customer-first attitude through training and accountability for service quality.
• Plan, assign, communicate, and delegate responsibilities to ensure smooth shift flow.
• Maintain calm demeanor during high volume periods and ensure smooth transitions.
• Assist the Store Manager in implementing company programs and driving team performance.
• Provide coaching, mentoring, and direction to the team to meet operational goals.

Skills

Supervisory experience

Communication

Multi-department management

Team leadership

Full-time with flexible hours

SERV Safe Certification

Job description

Dunkin' is seeking an Assistant Manager for the Kyle, TX location to support the Store Manager in daily operations and lead a team to deliver exceptional customer service. The role emphasizes coaching, shift planning, and maintaining operational standards across all duties.

Responsibilities include supervising team members, ensuring compliance, and driving store performance while maintaining a positive, results-driven environment.