Store Operations Lead & Guest Experience

Southwest Convenience Stores, LLC (OXXO USA); Albuquerque (NM); On-site; USD 21,000 - 23,000; Full time

Job summary

Southwest Convenience Stores, LLC (OXXO USA) is seeking an Assistant Store Manager for our Albuquerque, NM location. The role oversees daily store operations, ensures inventory is stocked, and maintains a clean, organized store while delivering excellent customer service and managing financial transactions.

The position requires 1+ year retail experience (preferred) and a valid driver's license with transportation to bank and corporate meetings.

Qualifications

• At least 1 year retail experience preferred.
• Valid driver license and transportation to/from bank and corporate meetings.
• Ability to work nights, weekends, and holidays.
• Strong customer service and conflict resolution skills.
• Physically able to lift, stand, and be active during shift.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory and stocking levels.
• Keep the store clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.
• Assist with recruitment and staff development.
• Train employees and ensure policy compliance.
• Unload deliveries and stock shelves.

Skills

Customer service

Multitasking

Time management

Scheduling flexibility

Leadership

Communication

Conflict resolution

Training & development

Recruitment support

Physical endurance

Job description

Southwest Convenience Stores, LLC (OXXO USA) is seeking an Assistant Store Manager for our Albuquerque, NM location. The role oversees daily store operations, ensures inventory is stocked, and maintains a clean, organized store while delivering excellent customer service and managing financial transactions.

The position requires 1+ year retail experience (preferred) and a valid driver's license with transportation to bank and corporate meetings.