Assistant Store Manager: Customer Experience & Store Ops

Tharp Consulting; Somerville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tharp Consulting in Somerville, TN is seeking an Assistant Store Manager to support daily operations and leadership across the store team. You will help supervise staff, manage merchandise, and maintain a polished store presentation to meet company standards.

The role emphasizes delivering superior customer service, accurate cash handling, and assisting with scheduling, training, and safety meetings while ensuring inventory integrity and planogram compliance.

Qualifications

• Customer service excellence expected in daily interactions.
• Ability to handle cash accurately and securely.
• Experience supervising team members or shifts is a plus.
• Familiarity with planograms and merchandise presentation standards.

Responsibilities

• Provide superior customer service to shoppers.
• Operate cash registers and handle deposits with accuracy.
• Assist with scheduling, training and safety meetings.
• Support inventory through receiving, stocking and displays.
• Help maintain planograms and merchandise presentation to standards.
• Ensure cashier accountability and proper till counting.
• Assist in store management in the absence of the Store Manager.

Skills

Customer service

Cash handling

Team supervision

Merchandise presentation

Job description

Tharp Consulting in Somerville, TN is seeking an Assistant Store Manager to support daily operations and leadership across the store team. You will help supervise staff, manage merchandise, and maintain a polished store presentation to meet company standards.

The role emphasizes delivering superior customer service, accurate cash handling, and assisting with scheduling, training, and safety meetings while ensuring inventory integrity and planogram compliance.