Assistant Store Manager: Customer Experience & Sales

7 For All Mankind; Commerce (CA); On-site; USD 38,572 - 44,083; Full time

Job summary

7 For All Mankind is seeking a Sales Supervisor in California to support the Store Manager in daily operations, drive sales, and deliver a premier customer experience. You'll lead the team, coach associates, and help maintain store standards while ensuring payroll and coverage align with business goals.

Weekend and night shifts are required to meet store needs. The role emphasizes customer engagement, brand representation, and adherence to policies, with a focus on driving results and upholding

Qualifications

• 2+ years of luxury retail sales or customer service; at least 1 year supervisory experience.

Responsibilities

• Meet store sales goals while supporting individual targets.
• Deliver exceptional customer experiences and drive sales by styling and wardrobing each customer based on their needs.
• Set an example for customer engagement that exceeds industry standards.
• Build client relationships and drive store sales through brand excitement.
• Assist with training, coaching, developing, and motivating associates to achieve maximum sales productivity.
• Lead the store team and serve as the expert on company culture, store operations, and policies & procedures.
• Manage payroll, ensuring goals are met within established guidelines and coverage meets business needs.
• Execute directives from Visual Merchandising, Operations, and Marketing, communicating information to the store team and ensuring deliverables are completed on time.
• Communicate with the Store Manager regarding employee relations, day‑to‑day operations, compliance matters, and personal skill development goals.
• Represent the brand and ensure team members embody the brand in all interactions.
• Follow Loss Prevention policies and assist with financial/sales audits and inventories to protect the store from shortages.

Skills

Strong leadership

Time management

Customer service

Verbal and written communication

Organization

Problem solving

Cash handling

Initiative

Education

2+ years luxury retail sales or customer service; 1+ year supervisory experience

Job description

7 For All Mankind is seeking a Sales Supervisor in California to support the Store Manager in daily operations, drive sales, and deliver a premier customer experience. You'll lead the team, coach associates, and help maintain store standards while ensuring payroll and coverage align with business goals.

Weekend and night shifts are required to meet store needs. The role emphasizes customer engagement, brand representation, and adherence to policies, with a focus on driving results and upholding