Assistant Store Manager - Customer Experience & Ops Lead

Tri-Energy Cooperative; Bismarck, Northern (ND, KY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Tri-Energy Cooperative is seeking an Assistant Store Manager to support the Store Manager in daily operations, ensure exceptional customer service, and maintain a safe, organized shopping environment. This role is ideal for someone with retail and customer service experience who is detail-oriented and people-focused.

The position emphasizes supervision, cash handling, food prep as needed, and promoting safety culture across multiple store locations. Flexible hours may be required.

Qualifications

• 1-2 years of experience in Retail or Customer Service.

Responsibilities

• Provide work direction, training, and support to team members.
• Deliver outstanding customer service by promptly and courteously assisting customers.
• Handle cashier responsibilities, including payment processing and issuing receipts.
• Prepare food as needed using kitchen equipment, following safe handling guidelines.
• Maintain a well-organized store layout for customer convenience.
• Ensure store cleanliness by regularly dusting, cleaning, and restocking merchandise.
• Assist with merchandise orders and inventory tracking.
• Contribute to loss prevention efforts by monitoring customers.
• Collaborate in preparing eye-catching displays and promotions.
• Prioritize and promote a strong safety culture by adhering to safety policies and procedures.
• Identify and report workplace hazards while maintaining safety protocols.

Skills

Customer service

Retail experience

Cash handling

Team leadership

Education

High school diploma or GED

Tools

Cash register

Timekeeping systems

Job description

Tri-Energy Cooperative is seeking an Assistant Store Manager to support the Store Manager in daily operations, ensure exceptional customer service, and maintain a safe, organized shopping environment. This role is ideal for someone with retail and customer service experience who is detail-oriented and people-focused.

The position emphasizes supervision, cash handling, food prep as needed, and promoting safety culture across multiple store locations. Flexible hours may be required.