Assistant Store Manager: Customer Experience & Ops

Dollar Tree; Town of Lewiston (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Lewiston, NY is seeking an Assistant Store Manager to help run store operations, deliver strong customer service, and develop the team. You will assist with opening and closing, merchandising, scheduling, and loss prevention while maintaining a safe, clean, and welcoming store environment.

The role emphasizes hands-on leadership, employee training, and ensuring compliance with company policies. A high school diploma is preferred, with prior retail management experience an asset.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret and explain operational directives.
• Store management experience in retail, grocery or drug store preferred.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll/scheduling, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help store manager supervise, train, and develop store associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Ensure store cleanliness, including bathrooms, floors, and trash removal.

Skills

Communication skills

Teamwork

Customer service

Organization

Problem solving

Decision making

Education

High school diploma

Job description

Dollar Tree in Lewiston, NY is seeking an Assistant Store Manager to help run store operations, deliver strong customer service, and develop the team. You will assist with opening and closing, merchandising, scheduling, and loss prevention while maintaining a safe, clean, and welcoming store environment.

The role emphasizes hands-on leadership, employee training, and ensuring compliance with company policies. A high school diploma is preferred, with prior retail management experience an asset.