Assistant Store Manager: Customer Experience Leader

Ann-Taylor-04806202; Sevierville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Bonuses

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

Ann Taylor in Sevierville, TN is seeking an Assistant Manager to uphold the customer experience and nurture a welcoming store culture for teammates. You will lead on the sales floor, model brand behaviors, coach associates, and drive omni-channel shopping experiences.

With 1+ year retail management experience, you’ll recruit, hire, and develop talent while using technology and reporting to strengthen store performance and financial discipline.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and able to operate a POS system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide customers with a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system

Business acumen

Leadership

Tools

Point-of-Sale (POS) system

Job description

Ann Taylor in Sevierville, TN is seeking an Assistant Manager to uphold the customer experience and nurture a welcoming store culture for teammates. You will lead on the sales floor, model brand behaviors, coach associates, and drive omni-channel shopping experiences.

With 1+ year retail management experience, you’ll recruit, hire, and develop talent while using technology and reporting to strengthen store performance and financial discipline.