Retail Store Leader & Customer Experience Coach

Ann-Taylor-04806202; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development and careerOp

Job summary

Ann Taylor is seeking an Assistant Manager to support the customer experience and shape a strong store culture at our Nashville location. You will lead on the sales floor and model brand behaviors to engage customers and mentor associates.

This role offers opportunities for monthly bonuses, benefits, and professional development, with responsibilities spanning recruiting support, reporting, and driving operational excellence.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment on the sales floor.
• Act as a leader on the sales floor and model the brand's behaviors.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Tools

Point-of-Sale system

Job description

Ann Taylor is seeking an Assistant Manager to support the customer experience and shape a strong store culture at our Nashville location. You will lead on the sales floor and model brand behaviors to engage customers and mentor associates.

This role offers opportunities for monthly bonuses, benefits, and professional development, with responsibilities spanning recruiting support, reporting, and driving operational excellence.