Assistant Store Manager: Customer Experience Leader

JCPenney; Merrimack (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Merrimack, NH seeks an Assistant Store Manager to support the Store Manager in building a high-performing team that delivers exceptional customer experiences and strong results. You will help execute all store operations, maintain an inviting store appearance, and drive engagement among managers, associates, and customers daily.

The role reports to the Store Manager and emphasizes leadership, team development, and the ability to adapt to changing priorities while maintaining a

Qualifications

• 2+ years as a Co/Assistant Manager in a similar volume apparel business.
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability including evenings and weekends.

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.

Job description

JCPenney in Merrimack, NH seeks an Assistant Store Manager to support the Store Manager in building a high-performing team that delivers exceptional customer experiences and strong results. You will help execute all store operations, maintain an inviting store appearance, and drive engagement among managers, associates, and customers daily.

The role reports to the Store Manager and emphasizes leadership, team development, and the ability to adapt to changing priorities while maintaining a