Assistant Store Manager: Lead Team & Customer Experience

JCPenney; City of Syracuse (NY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking an Assistant Store Manager to support the Store Manager in building a high-performing team and delivering a top-notch customer experience. You will help run store operations, maintain visual standards, and motivate associates daily.

You will lead with energy, adapt to changing priorities, and drive results through engagement and coaching. This role requires flexibility to work evenings/weekends and may involve travel to other locations as needed.

Qualifications

• 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Retail leadership

Customer focus

People development

Sales performance

Tools

POS system

Job description

JCPenney is seeking an Assistant Store Manager to support the Store Manager in building a high-performing team and delivering a top-notch customer experience. You will help run store operations, maintain visual standards, and motivate associates daily.

You will lead with energy, adapt to changing priorities, and drive results through engagement and coaching. This role requires flexibility to work evenings/weekends and may involve travel to other locations as needed.