Assistant Store Manager: Customer Experience Leader

O'Reilly Auto Parts; Junction (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance

Opportunities for career growth

Job summary

A leading automotive parts retailer in Junction, Texas, is seeking an Assistant Store Manager to support store operations, lead customer service initiatives, and manage team members. This role involves overseeing daily operations during the Store Manager's absence and assisting in hiring processes. The ideal candidate should have strong sales and customer service experience, with certifications that enhance their leadership capabilities. Bilingual candidates are encouraged to apply. A comprehensive compensation package is offered.

Qualifications

• Experience in sales and customer service.
• Ability to lead and mentor team members.
• Knowledge of retail operations and management.

Responsibilities

• Support the Store Manager in daily operations.
• Lead store team to provide excellent customer service.
• Manage the store in the absence of the Store Manager.
• Conduct interviews and assist in hiring processes.
• Ensure efficient processing of customer returns.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Fluency in multiple languages

Job description

A leading automotive parts retailer in Junction, Texas, is seeking an Assistant Store Manager to support store operations, lead customer service initiatives, and manage team members. This role involves overseeing daily operations during the Store Manager's absence and assisting in hiring processes. The ideal candidate should have strong sales and customer service experience, with certifications that enhance their leadership capabilities. Bilingual candidates are encouraged to apply. A comprehensive compensation package is offered.